Home 1202 Podcast Human Factors and In-Service Design

Human Factors and In-Service Design

by Barry

In this episode, Barry starts exploring how Human Factors techniques are being used, perhaps where we don’t expect.  Taking the interview complexity up a notch, he interviews both Phil Nutley and Chris Avis from CCD Design & Ergonomics. They are utilising both Service Design and Human Factors, taking the best of the tools and methods from both disciplines to deliver positive user experiences.  This interview explores how both came from different backgrounds to their current roles, and how the crossover of disciplines delivers for clients and users. 

Both Phil and Chris can be contacted via email at [email protected] or at https://www.designbyccd.com/



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1 comment

The similarities between Human Factors and Service Design - CCD DesignCCD Design January 14, 2020 - 1:46 pm

[…] Special thanks to Barry Kirby and the 1202 Podcast, from which this piece was adapted. Listen to the full interview with Chris Avis and Phil Nutley from CCD. […]


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